JAKE'S RADIATOR NAPA GOLD CERTIFIED REPAIR CENTER
Welcome to Jake's AutoCare Inc, a complete Auto Repair & Maintenance NAPA Gold Certified AutoCare Center.
WELCOME TO
Jake's Gold Certified NAPA Auto Care Center
Welcome to Jake's Auto Care Inc, a complete Auto Repair & Maintenance shop. We are also family owned and a NAPA Gold Certified Auto Care Center.
LOCALLY OWNED ... NATIONALLY KNOWN!
Our team has proudly serviced the Norwalk Ohio area since 1983. As a NAPA Gold Certified Auto Care Center, you can be assured that we place a higher emphasis on Autotech training and ASE Certifications for our mechanics, technicians and staff.
Only Radiator Shop within 100+ Miles
Please note that the date and time you requested may not be available. We will contact you to confirm your actual appointment details.
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Melanie Love
22:44 16 Sep 25
My experience was amazing! I highly recommend them! Scheduling again in a few weeks for some tune up work before winter. Excellent work and customer service. I'd give them 15 stars if I could!
Lawn Care
21:04 20 Aug 25
I couldn’t be more pleased with the whole crew at Jake’s. Kailey, Roy, and Andy were absolutely amazing. Their customer service was outstanding, and they did excellent work on my Colorado. I needed new brakes for my truck, and they were by far the best-priced and quickest shop I’ve ever dealt with. I won’t go anywhere else from now on. Thank you so much!
Dex Mohr
16:11 20 Aug 25
Right from the start, Andy was very helpful and friendly! They had replaced my rear brakes and changed my oil, all in super timely fashion! They also were very reasonably priced! I would recommend them to any and everyone!
Kristen Dennison
19:02 31 Jul 25
Kailey, Roy & Andy have been awesome to work with! Excellent communication from booking appoinments to project completion. Always fair pricing and excellent workmanship. Thank you for being easy to work with.
mal franko
17:54 02 Jul 25
We broke down on a cross country road trip in our RV. Got towed to Jake's Radiator Services and they got us back on road in 24hrs. They diagnosed the problem and patched a hole in the radiator and replaced a hose and multiple belts they noticed was wearing out. The service overall was of high quality with super low prices. Thank you so much Jakes Radiator services!
Emma Lindenberger
22:14 28 Jun 25
Highly Recommend Jake’s Auto Care. They explained everything so well, and made me feel like more than just a customer. I was very satisfied with the work, professionalism, and kindness of the staff and business!
Ryan Bowers
13:56 27 Jun 25
Great service very satisfied how they were able to fix my golf cart that I had been having issues with for a while! I would definitely use them again!
Trevor Rood
15:18 12 Jun 25
They have taken great care of us every time we’ve visited. From diagnostics to repair they kept us informed throughout the entire process. Highly recommended
Frank Van Dresser
12:29 02 Jun 25
Very happy with the knowledgeable and friendly professionals at Jake’s! They have been taking care of us for over 30 years and continue to impress! Having a great auto mechanic who you can TRUST is a must…Jake’s Auto Care checks that box for us!
Howard Wilde
17:49 07 Mar 25
Great service and staff!
Jeanne Singer
17:19 06 Feb 25
Customer Service is excellent, repair work is excellent!
Bryan P Clark Sr
07:46 24 Jan 25
Outstanding experience
mike wobser
01:01 11 Jan 25
Jakes is the best, had my daughters car in for crank position sensor, they changed sensor and did inspection, found rear brakes down to metal and front tie rod wore out!! Replaced all parts did alignment and was back on the road same day!! Took my suburban in for rear diff seal and fluid and also for tire repair! Was quick and fast! Definitely recommend jakes for all your repair needs
David Ball
14:40 03 Jan 25
First time at Jake's - very professional - did a great job - will go back for any maintenance needed on my vehicle.
Diane
16:46 31 Dec 24
OUTSTANDING SERVICE! The team was able to get me in next-day for a suspension issue and had me back on the road in less than two hours. The owners & staff took excellent care of me and my vehicle. If you're looking for a reliable, trustworthy shop, this is the place!
Peter Wiegand
19:40 30 Dec 24
The owners and staff are amazing. I recommend this place above anywhere else. From initial questions and scheduling appointment all the way to completion. The communication, responsiveness and professionalism is always there. I will continue to service our vehicles there. Yes even the new ones.
Gregory Fett
01:32 07 Dec 24
Excellent place to get your classic car radiator repaired or recored. Jeff did an outstanding job.
j kim
18:09 28 Nov 24
The ONLY team I trust with all of my cars!
Luke Kelley
22:49 29 Oct 24
Took our personal vehicle in for an oil change! Friendly staff and informative. Gave updates throughout the process and priced very well! Highly recommend
Philip Byrd
16:29 18 Oct 24
How they go above by doing a full vehicle inspection and provide each concern with a timeline of when it needs to be fixed and estimates as well. I will be back soon with my other vehicle to be serviced
Ty Keefer
00:47 25 Sep 24
Outstanding customer service. Couldn't ask for ANYTHING more! Roy, Kailey and the crew are top notch. Had a Vintage Air Conditioning system installed in my '71 Monte Carlo SS454. Looks and works great! Thank you for everything.
Rachel Powers
16:50 05 Aug 24
Andy was very helpful and very respectable. He always kept in touch with me about other issues that came up with my car while he had it at the shop. Made sure they were allowed to move forward with anything extra by asking me via text before starting any extra work that needed done. The technicians were quick with getting my car done so I was able to pick it up during my lunch break and not have to lose out on any hours at work as well as providing a rental car while they kept mine overnight. The rental car was a great addition and super helpful. Andy's customer service and the speed of the technicians to get my car done is the sole reason why I will be a returning customer!
Joe Mitchell
16:34 05 Aug 24
Great place for service
Steven Kiel
17:19 10 Jan 24
My enthusiasm has waned. Taking tires on and off was simple enough, but my last visit was to install TPMS sensors. After install and their balance, I had unusual vibration beginning as I approached 80 MPH, which would get stronger and stronger under track conditions. When I asked them about this, they wanted to charge me again to correct it. Another shop checked the tires, and seeing how far out of balance they were, rebalanced them. I paid more at the other shop, but it would have been a lot cheaper if I just had it done right the first time.
NAPA CREDIT CARD
Take advantage of 6 months Promotional Financing on purchases of $199 or more with the NAPA Credit Card at participating locations nationwide.* And, extend your Peace of Mind Warranty coverage to 36 Months / 36,000 Miles, when you use the NAPA Credit Card to pay for repair services.The NAPA Credit Card offers exclusive cardholder discounts and convenient monthly payments with no annual fee. The NAPA Credit Card is also accepted at gas stations nationwide across all major gas brands.
